Silent Auction Pro Help Center
We're here to help!
Our Company Hours* are 9am Eastern - 7pm Pacific Monday through Friday and 12pm Eastern to 5pm Pacific on weekends.
* We ALWAYS have free night of event support that extends to the end of your event even if your event ends outside of our normal company hours.
What to do next - Checklists!
- Whether your event is one month or one day away, there is a checklist available to keep you on time and on target for your event!
How To! Quick Reference Cards
- Printable cheat sheets for all of the most common tasks using Silent Auction Pro to prepare for your auction and event.
How To! Help Videos
- If a picture is worth a thousand words, how much is a video worth?
- A LOT! Stop reading and watch one of our video tutorials on how to get stuff done!
- Find built-in help throughout the site! Click the icon anywhere you see it to get task-specific help right where you need it. Use the Google™ assisted search feature OR click the Help button at the top of any screen to find more procedural help docs!
On-the-spot help & searchable help index at top every page!
None of the help makes sense and I still don't get it!!
No worries, we got you! Dial 408-583-4880 and select option 2 to speak to our friendly support team.
Hair on fire and you need help NOW? It's after hours and you have a crisis? Dial 408-583-4880 and select option 3 for Urgent Help.