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Deleting Donations

Mistakes happen, and sometimes you have donations that need to be deleted. This can be done by the contact/donor owner, auction assistant, or administrator. Donations can be deleted one at a time or in bulk from the Donations page.

Donations that were created as multiples are automatically grouped together on the Donations page. They are displayed as one item in a single row, though the Id column will indicate a range of numbers, such as D324-D329. When highlighted, these grouped, identical donations are deleted in bulk with a single click of the trash can icon.

If a donation is already part of an auction item, you must first delete or unbundle the auction item and then delete the donation. See Editing Auction Items or Deleting Auction Items for details. Deleting an auction item does not automatically delete its associated donation, and attempting to delete a donation that is still part of an auction item results in an error message at the top of the Donations page. When donations are deleted, their corresponding donation ID numbers are not reused, resulting in gaps in the donation ID number sequence.

Donations that are released from auction item bundles must be again converted to auction items through the bundling or 1 donation : 1 auction item process. To delete a single donation or grouped identical donations
  1. Click the Donors & Donated Items menu item and choose the All Donors & Donated Items.
  2. Using the built in search bar, or by scrolling, locate the donation(s) you want to delete and click the trash can icon.
  3. Confirm that you are deleting the correct donation item and then click the OK button. You should see a confirmation message at the top of the page that says the donation was successfully deleted.
To delete multiple donations

Auction and group administrators can delete multiple donations with the click of a button.

  1. Locate the Delete Multiple Donations box at the bottom of the Donations page.
  2. In the box, type the item ID numbers with commas between them. Type the range of item ID numbers with a hyphen between the starting and ending numbers in the range. For example, to delete items 1, 4, 5, 6, and 12, type 1,4-6,12.
  3. Click the Delete donations button.
  4. Confirm that you are deleting the correct donations and then click the OK button. You should see a confirmation message at the top of the page that says the donations were successfully deleted.