Silent Auction Pro - Help Page Index

Silent Auction Pro Help Index

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Help Index

Overview
- Getting Started with Silent Auction Pro
- Best Practices
- Getting Started with Subsequent Events
- Frequently Asked Questions (FAQ)
Marketing
- Writing Letters or Emails
- Uploading Images
- Online Program Guide
Auction Start to Finish
- Group Administrator
- Auction Administrator
- Auction Staff
- Training Auction Assistants
Contacts
- Importing Contacts
- Adding Contact Affiliations
- Adding and Editing Contacts
- Adding Donors
- Using Contact Labels
- Adding and Editing Attendees
- Searching for Attendees
- Deleting Contacts
- Setting a Reminder Date
Groups
- Group Members
- Managing Group Members
- Creating a Group
- Editing a Group
- Setting the Tax Rate
Events
- Getting Started with Subsequent Events
- Viewing Donations from Past Events
Item Classes
- Editing Classes
Donations
- Procuring Donations
- Donation Fields
- Donation Classes
- Donation Tags
- Entering Donations
- Editing Donations
- Deleting Donations
Auction Items
- Creating Auction Items
- Auto-create Auction Items
- Bundling Auction Items
- Filtering Bundles
- Creating Multiple Winner Auction Items
- Searching for Auction Items
- Deleting Auction Items
Auction Types
- Editing Auction Types
- Other Custom Auction Types
Ticket Sales
- Accepting Online Payments
- Purchasing Tickets Online
- Reconciling Online Ticket Sales and Online Bidding
- Assigning Tickets to Contacts
- Assigning Tickets to other Guests
- Assigning Seats
Online Bidding
- Setting Up Online Bidding
- Managing Online Bidding
- Authorizing Online Bidders
- Placing Online Bids
Preparing for Auction Day
- Packaging Auction Items
Preparing Printed Material
- Printing Bidder Numbers
- Printing Bid Sheets
- Using Barcodes
- Printing Gift Certificates
- Printing SOLD sheets
Setting up for the Event
- Planning a Back-up System
Check In
- Checking In Attendees
Closing Sections
- Entering Bid Results
- Displaying Section Results
- Printing Section Results
Check Out
- Processing Express Check-out Attendees
- Managing Payments
- Printing Outstanding Invoices
- Resolving Issues During Check-out
Processing Credit Cards
- Establishing a Merchant Account
- Configuring a Merchant Account
- Is it safe to store credit card information?
- Issuing Credit Card Refunds
After the Auction
- Viewing Auction Results
- Viewing Payment Records
- Deleting Stored Credit Cards
Glossary
Change History
Known Issues

Services Agreement