Silent Auction Pro™ partners with Vantiv Integrated Payments (now Worldpay) and PayPal - industry leaders in PCI DSS compliant payment processing, to offer fully-integrated, secure and cost-effective payment processing. The best processor solution depends on the size of your event, the type of cards your guests use, your organization's charitable status and if you already have a account with one of our partners. The table below outlines the various fees in a side-by-side comparison.
|Fee||Vantiv||PayPal (Non-501c3)||PayPal (501c3)|
|Processing Fee (card present, non American Expresss)||2%-3.5% (1)(2)||2.9%(2)||2.2%(2)(3)|
|Processing Fee (American Expresss)||2.89% (2)(4)||3.5%(4)||3.5%(4)|
|Per Transaction Fee (all card types)||$0.25||$0.30||$0.30|
|Min Monthly Fee (5)||$35||n/a||n/a|
|Master Card Monthly Fee||$2.50||n/a||n/a|
|Reader Rental||$35/reader (6)||n/a (7)||n/a (7)|
To rent credit card readers/swipers for Vantiv accounts:
Silent Auction Pro offers credit card reader rentals for Vantiv customers. These readers are USB based plug-and-play units that require no additional software and are specific to groups using Vantiv's integrated solution. Rental fees are $35.00/reader and should be reserved at least a month ahead of your event. To determine how many stations (readers, computers, printers) you will need to streamline check-out, see the table below. At minimum, two are recommended to have one as a back-up.
You must be a Group Administrator level member to request credit card readers. Reserve your credit card readers by completing the Credit Card Reader Request Form. Mouse over themenu item and click . The form contains the following fields:
After verifying your information, clickto view the card reader contract. Review the contract, scroll to the bottom, check the "I agree..." checkbox then click the button. This will email your card reader request to our Customer Service department and they will respond with a confirmation email and credit card receipt within 24 hrs. A confirmation of the request will also be sent to the email address you provided.
|Recommended Number of Stations|
Test the card readers as soon as you receive them. Plug the card reader into the USB port of your computer. Log in to your group and run a $1 donation on your credit card.
A few notes about credit card processing, associated fees, and supported credit cards
While you can process credit cards through Silent Auction Pro using a different payment vendor certain functionality is disabled, such as support for online ticket sales, online bidding, and express check-out (placing cards on file). See the FAQ topic, Can I use my own credit card processing company?.
Any type of credit card can be processed through Silent Auction Pro depending upon the arrangements a group makes with your processor choice, however, rates vary. These rates are not set by Silent Auction Pro.
Refer to the Event Fields table in the Events help topic for more on custom messages.
Signatures are not required for credit card purchases though having a signature helps should a payer dispute a charge. Billing address need not be provided.