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Deleting Stored Credit Cards

After conclusion of an event and after all invoices have been closed out, the group administrator should delete the credit card accounts that are on file as a final measure of security. Thirty days after the event date, Silent Auction Pro™ will show a reminder alert icon on all Group Administrators home pages where the Group Administrator may delete all stored cards.

IMPORTANT: This option does not show until thirty days after the event to allow sufficient time for the organization to settle all outstanding invoices and possible return of items for which a refund may be required.

To delete stored credit cards
  1. Log in to Silent Auction Pro™ as a Group Administrator and navigate to your home page.
  2. Click on the warning triangle in the upper right side of your home page.
  3. If your group has open credit card accounts AND it has been thirty days or more since your event ended, a Delete Stored Credit Cards button will appear in the alert items.
  4. Click on the Delete Stored Credit Cards button. A prompt appears asking you to confirm that you want to delete the accounts.
  5. Click OK to confirm deleting the accounts.
It is possible to delete stored cards on an individual basis from the Check In & Check Out > Check In Tools menu option search feature.

Search for a bidder's name and access the Edit Contact for that bidder. If a card is on file, a Remove Card button displays to the right of the card number, allowing a group admin to delete that individual's card. This is useful at check in time, if a guest would like to replace their card on file.