Affiliation - The purpose of Affiliations is to associate a contact with a group or organization for reporting purposes. This helps you focus your efforts on future events by inviting people who tend to spend the most money. If, for instance, you made an effort invite members of your local Kiwanis club and marked those people as affiliated with Kiwanis, after the event the event statistics will show how much money as a group the Kiwanis club spent at your auction.

Auction Item - An Auction Item consists of one or more Donations. Auction Items are created through a process called bundling. You must be an Auction Administrator or Group Administrator to create auction items.

Bundling - Bundling is the process of combining one or more Donations into a single Auction Item.

Buyers Premium - A Buyers Premium is a technique used by some organizations that passes part or all of the cost of the event on to winning bidders by marking up the winning bid amount by the Buyers Premium percentage. If you enter a non-zero amount in the Buyers Premium box when creating or editing your Event, then a note will be printed on all bid sheets alerting bidders that there is a Buyers Premium and the Buyers Premium will be added to the winning bidders invoice. For instance, if the Buyers Premium is set to 10% and the winning bid is $100, an additional $10 will be added to the winning bidders invoice as the Buyers Premium.

Contact - A Contact is person or business (or both) with whom your organization has a relationship. Depending on the Event, a Contact may be an Attendee, a Donor, neither or both. If a Contact has donated an item to your Event, they are automatically recognized as a Donor by Silent Auction Pro. Contacts who are attending your Event must be marked as attending available from the Create Contact or Edit Contact forms. You must be an Auction Assistant or higher level Group Member to be able to mark a contact as attending your event.

Donation Tag - Donation Tags are used to associate donations with particular groups or teams within your organization. For example, Booster clubs may hold an auction for all the sports teams for their school and may want to associate donations with individual sports.

Footnote - When creating or editing an Event, you may enter an optional message or text that will appear at the bottom of pages seen by your event attendees. This would typically be used to show a message such as ''All Sales Final''. The text will appear centered at the bottom of pages such as Bid Sheets, Gift Certificates, etc. The length of the message is effectively unlimited but long messages will likely cause printed pages to run beyond one page.

Group Member - A Group Member is a person who has a Silent Auction Pro login and has been authorized to by the Group Administrator to access the group's data in Silent Auction Pro. There are 4 levels of group membership: Member, Auction Assistant, Auction Administrator and Group Administrator.

Group Number - Each Group in Silent Auction Pro is assigned a unique number that is used by the system to identify that group. If you are a member of a group and are logged into Silent Auction Pro you can find your Group Number in the upper right corner of any page just before your Group Name.

Merchant Account - A Merchant Account allows you to accept credit card payments through Silent Auction Pro. Merchant Account Credentials are provided by Element Payment Services - Silent Auction Pro's payment processing partner. Merchant Account Credentials consist of an Account ID, Account Token, Acceptor ID and optionally, a Terminal ID.

Terminal ID - The Terminal ID is one of the four settings required for Configuring your Merchant Account. This setting defaults to 0002 and may be any numeric value.

Ticket Party - A Donation / Auction item such as a dinner or bus trip that is intended to be purchase by multiple attendees. Please see the help section on Creating Ticket Parties for more information on how to create a ticket party donation / auction item.