Configure a Merchant Account in Silent Auction Pro
Once your approval for your merchant account has been received, the Silent Auction Pro™ tech support team will complete the configuration for you. Here is what is happening behind the scenes to get
you ready to take payments.
CardConnect
Once you receive notification from CardConnect that your CardConnect account has been approved, you can link your new CardConnect account to Silent Auction Pro™ to enable credit card processing.
You will receive an encrypted email from CardPointe that contains your Merchant ID (MID) and your API credentials. This information is needed to configure your CardConnect account in Silent Auction Pro™:
- The MID: This is the MID (also called the Merchant ID or Merchant Number) assigned to you by CardConnect in your Welcome Email.
- The Username: This is the username found in the encrypted API Credentials email.
- The Password: This is the password found in the encrypted API Credentials email.
Configure your CardConnect merchant account with Silent Auction Pro™
- Login to Silent Auction Pro™.
- Navigate to the menu and choose the option.
- Select CardConnect from the Processor drop-down list.
- Enter your CardConnect MID, Username and Password generated by CardConnect.
- Click the Update or activate this account button to activate the account.
Silent Auction Pro™ will validate the communication to CardConnect. This process may take a minute or two.
If validation of the connection and account settings is successful, the Silent Auction Pro™ software will report that it can now communicate with your CardConnect account.
Worldpay
Once you receive email notification of your Worldpay account approval, you are ready to link your new Worldpay account to Silent Auction Pro™ to enable credit card processing.
The email you receive from Worldpay will provide instructions on how to locate the login credentials required to configure the merchant account in Silent Auction Pro™.
Retrieve your merchant account credentials in the Worldpay IQ System.
Unfortunately Worldpay does a great job of hiding this information so there are several steps...
- Use your Worldpay login/password to log in to their IQ System.
- Click the "Self Service" icon on the left side of the screen. (Then click self service again on the menu that pops out to the right)
- On the Self Service page, select "Merchant" in the Heirarchy Level select-list then click the + symbol to search for your MID.
- On the Select an entity dialog, click on the Select button in the lower right to choose the highlighted account. That should return
you to the Self Service page with your MID populated in the page.
- Click the Search button.This should return a form below the Self Service area that has a variety of information in different tabs about your account.
- Click on the POS Credentials tab.
- You should see the POS information that includes your AccountID, AcceptorID and AccountToken.These values will be copied and pasted into Silent Auction Pro™
to complete the configuration process.You may copy and paste them into a temporary document or open a new browser window with the Silent Auction Pro™ website and copy between the two windows.
Configure your Worldpay merchant account with Silent Auction Pro™
- Log in to Silent Auction Pro™.
- Mouse over the menu and choose the option.
- Select Worldpay from the Processor drop-down list.
- Paste (or type) the AccountID, AccountToken, and AcceptorID data into the Configure Merchant Account form.
- Unless otherwise directed by Worldpay, leave the TerminalID set to 0001.
- Click Submit to validate the settings.
If validation of the connection and account settings is successful, the Silent Auction Pro™ software will report "credit card processing is now enabled."
To quickly copy/paste your merchant credentials into your Silent Auction Pro™ account, open two browser windows, one
for Worldpay's IQ System and the other for Silent Auction Pro™. Copy (ctrl + c)
the AccountToken, AccountID, and AcceptorID information from Worldpay's IQ System and paste (ctrl + V) into Silent Auction Pro™.
The final step is to process a $1 test transaction using a valid credit card
To store a credit card and run a test transaction
- Go to the and search for yourself in the Search for contact field
- If you are not already a contact, click to add a new contact and enter your information
- If you are already a contact, click on your last name
- Click on the Authorize Credit Card button
- Enter your credit card information and click
- Once you have successfully stored your credit card, you need to run a $1 test transaction
- Go to the and enter your bidder number or last name in the Bidder number or name field
- Click the View invoice button
- Select the Previously Authorized Card... radio button option
- Enter $1 in the "Additional Donation" field
- Click the Process invoice button
The invoice should process and you should be presented with a Payment Record for the $1 donation. Assuming all this works, you have verified that you can store credit cards
and then process charges on the stored cards. This completely validates your merchant account and the interaction between Silent Auction Pro™ and CardConnect.
