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Planning a Back-up System

While Silent Auction Pro™ software is a highly reliable Internet application, you should have a back-up system in place in case Internet connectivity is lost during the event. The following steps are highly recommend to ensure the success of your event:

  1. Verify Internet access and reliability at the event location well before the day of the event.
  2. Make sure the event location has someone on hand with expertise in their network on the day of the event.
  3. Consider having a back-up Internet connection like a personal MiFi or other wireless broadband connection such as those available with many smartphone devices.
  4. Print the bid sheets, sold sheets, and other printed material the day before the event. Reducing the amount of printing at the event guards against waiting for an Internet connection during setup.
  5. From the Auction Items & Catalog menu option, choose the Printed Auction Materials option. Print out the All Contacts and Bid Numbers page. This gives you a hard copy of all your contacts with their bidder numbers as well as the next highest bidder number.
  6. As your auction assistants enter new attendees into the database on the day of the event, consider keeping track of the highest number generated by the system. If you lose your Internet connection you can manually assign numbers to attendees starting with the next highest number and enter those attendees into the system when connectivity is restored.
  7. Have file folders on hand and place entered bid sheets by winning bidder number into these folders. This allows you to quickly resolve issues as well as manually calculate invoices in case of a power outage or lapse in the Internet connectivity.