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Configuring a Merchant Account

To enable credit card processing using Silent Auction Pro™ software, you must first establish a merchant account through Element Payment Services. See Establishing a Merchant Account for Processing Credit Card Payments. After receiving your merchant credentials (AccountID, AccountToken, and AcceptorID), follow the steps below to configure your account.

To quickly copy/paste your merchant credentials into your Silent Auction Pro account, open two browser windows, one for Element's Core Management System and the other for Silent Auction Pro. Copy (ctrl + c) the AccountToken, AccountID, and AcceptorID information from Element and paste (ctrl + V) into Silent Auction Pro.

Locate your merchant account credentials with Element Payment Services
  1. Use your Element login/password to log in to the Core Management System. (This login may be different than your Silent Auction Pro login.)
  2. Click Virtual Terminal and then Profile.
  3. Locate the POS information that includes your AccountToken, AccountID, AcceptorID, and TerminalID.
Configure your merchant account with Silent Auction Pro
  1. Mouse over the Group Administrator menu item and click Configure Merchant Account.
  2. Paste (or type) the AccountID, AccountToken, and AcceptorID data into the Configure Merchant Account form.
  3. Unless otherwise directed by Element Payment Services, leave the TerminalID set to 0002.
  4. Click Submit to validate the settings.

If validation of the connection and account settings is successful, the Silent Auction Pro software will report "credit card processing is now enabled."