Group Members
Group members are generally members or volunteers in your organization who will be soliciting donations or entering contacts into the system.
Group members create their own accounts in Silent Auction Pro and then request to join a group by the group number. The system will send an
email to all Group Administrators alerting them of the new membership request. For a sample email and step-by-step instructions on how to invite others to join your group,
please see the last section of the Getting Started with Silent Auction Pro help page.
There are 5 levels of group membership:
- Online Bidder - Online Bidders are granted access to your group only for the purpose of bidding on online items. They do not have access to your contact database, donations or any other features available to higher level members.
- Switch groups (if they are granted access to multiple groups)
- Edit their profile.
- Member - Members may do everything Online Bidders may do plus:
- Claim contacts
- Enter and manage contacts and donations
- Auction Assistants - Auction Assistants may do everything Members may do plus:
- Auction Administrators - Auction Administrators may do everything an Auction Assistant may do plus:
- Create and edit auction items
- Print bid sheets
- Edit donation class and auction type information
- Reconcile online bidder and online ticket purchase requests
- Manage online bidding
- Group Administrator - Group Administrators may do everything an Auction Administrator may do plus:
- Create events
- Edit group information
- Grant or deny group membership
- Configure the merchant account
- Purchase optional components
Group members are separate from group contacts. If a Group member is also
attending the event as an attendee or is donating items to the event they must be entered into the group contacts separately from their group membership.